Xfinity wifi Login Page – Here we can see “Xfinity wifi connected but no internet access”
[Solved] 9 ways to get Xfinity wifi connected but no internet access
Is your computer being affected by the “Xfinity WiFi connected but no Internet Access” problem? Do you get a message saying “Xfinity wifi connected but no Internet access” when you use your laptop, computer (e.g. Lenovo and Toshiba, mobile, iPhone, iPad tablet, MacBook, etc? What?
Is there a way to solve the problem with one skill? You can read the following content to help you solve your problem.
How do I fix Xfinity wifi connected but without internet access?
- Reset gateway
- Restart your modem
- Reset router
- Deactivate security tools
- Clear cache
- Confirm wire/connectors/splitters connection
- Traceroute test
- Run ping test
- Reset entire network
It is recommended that you first identify the problem and the cause, such as the modem or router. Disconnect your router from the network. Next, disconnect your router from the network. Connect one computer to your modem via Ethernet and power cycle it. The problem may still be with the modem or signal problems. Once the problem has been resolved, you can then specialize in router and wifi issues.
Solution 1. Restart Gateway
Restarting the gateway is the best way to fix the problem of “no Internet access”. Simply power off/unplug the gateway and wait a few minutes. Then, power on/re-plug it again to verify if you can connect with the Internet.
You can also reset your gateway to factory specifications to resolve the issue. Continue to try the next solution if you are still having trouble accessing the internet.
Solution 2. Reset Modem
Resetting your modem to factory defaults is the second way to fix the “wifi shows connected but no internet connection” problem. Unplug your modem and then re-plug it. You can also access your Xfinity App to get the modem working again.
Step 1. Log in to your Xfinity My account app.
Step 2. Scroll down to choose the web option.
Step 3. Select Modem/Router.
Step 4. Click Restart This Device.
Before you see the results, make sure to reset the device(s). You have successfully resolved the problem if the device(s are) ready to surf the internet. Continue reading if the problem persists.
Solution 3. Replace Your Router
Your router is responsible if you are unable to connect with the network normally. You can then repair it or replace the router with a new one.
Solution 4. Disable Security Software
Your antivirus programs can sometimes interrupt or block your network connection. If you are unable to connect to the internet, disable or close the safety apps on devices that don’t have Internet. Next, verify that your internet connection has been restored.
Also, Google may announce the August release of Pixel 5a
Solution 5. Clear Cache
You may also have an excess of cache files on your computer that could prevent you from connecting to the Internet. Clearing your cache files can solve the “wifi no internet access but connected” problem.
Solution 6. Check Hardware Connection
Sometimes, a “serious” problem can be a charm. You won’t have to struggle with all the advanced solutions without success if you take a simple action. It’s simply due to an unstable wire/cable connection that you have a network connection problem.
To ensure that your hardwired internet cables, fasteners, and F connectors are in good condition, you should check the splitters, coax, and coax.
Solution 7. Run a Traceroute Test
If you are having trouble with a particular destination or service, sometimes it is helpful to keep a trace.
for Windows 7 and Upper
Step 1. CMD.
Step 2. Enter traced at www.comcast.net, and hit the Enter key.
Step 3. Once it finishes, you will see a trace message. Right-click, mark the text, drag it over, and hit Enter.
Step 4. Enter again to paste the trace results into another post.
For OS X
Step 1. go to Applications > Utilities >Network Utility, and then choose Traceroute.
Step 2 Type an address such as www.comcast.net to begin the trace.
Step 3. Once it is done, copy the results and paste them into your post.
Solution 8. Run a Ping Test
You’ll also run a ping test to help you solve the accessing internet problem.
for Windows 7 and Later
Step 1. Launch a prompt.
Step 2 Enter ping -twww.comcast.net and hit the Enter key.
Step 3. Allow the output to run for around one minute, then stop it by pressing CTRL + C.
Step 4. Within the output, verify that an invitation timed-out message appears as often as possible. In ideal circumstances, the time=XXms of each reply should be as low as possible. It should not exceed 100ms.
Step 5 Drag over the text by clicking on the right-click icon, hit Enter, and then hit Enter to insert the ping result in your post.
for Mac OS X
Step 1. Use the utility tab to open applications > Network Utility.
Step 2 Type an address such as www.comcast.net and set the number for around 100 pings. Then, start the ping.
Step 3. Once it is done, copy the results and paste them into your post.
Solution 9. Reset Your Entire Network
You can also reset your entire network using the settings on your device. Let’s say you have Windows 10 computers. Navigate to Settings > Internet & Network > Status > Network Reset and follow the instructions.
You can choose Network troubleshooter in the Status section if you want to find out why your wifi says it is connected, but you don’t have internet access.
There are many other ways to check your Xfinity account, but I won’t list them all here.
You’ll likely find at least one of the solutions to your problems. Unfortunately, you may not be able to fix your Xfinity wifi connection. If you have no Internet access issues, you can still troubleshoot your Xfinity network and check for outages at your local Comcast to determine if your Internet Service Provider has been restored. You can’t do anything if your network goes down.