The Linked Image Cannot Be Displayed in Outlook 2010
The message “The Linked Image Cannot Be Displayed in Outlook 2010” may be seen here.
The purpose of this review is to provide an explanation of why photos are not displayed within the email body in Outlook 2019/2016/2013/2010 and methods for resolving this issue (actually, the article is that the selection from our internal HelpDesk knowledge base).
It is possible that the attached or linked photos will not be displayed (loaded) within the email’s body as a result of the numerous options and functionalities available in Microsoft Outlook. Let’s make an attempt to describe the most common issues that arise.
The automatic download of photos from third-party websites and incorporation into the email body is disabled by default in Outlook. In some instances, rather than a picture, you’ll get a red X placeholder and, as a result, the message that follows: To download images, right-click here and select “Save target as.” The automated download of this photograph from the internet was prohibited by Outlook in order to help preserve your privacy.
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If you click the message button, you can download photographs to the email body one at a time or all at once if you click the link. Pictures can be downloaded by clicking here. In order to help safeguard your privacy, Outlook disabled the automatic download of some photographs while you read this message. Instead, click Download Pictures from the File menu.
You’ll need to add a few trusted senders or domains to the list of trusted senders or domains if you want photos for them to be downloaded automatically (Safe Senders List). Then select the option “Also trust email from my Contacts” from the drop-down menu.
If you want to enable automatic downloading of photos in Outlook (which is not recommended!!! ), go to File -> Options -> Trust Center -> Trust Center Settings -> uncheck “Don’t download pictures automatically in HTML e-mail messages or RSS items.”
If all emails are displayed during the plain text mode in Outlook, it is possible that pictures will not be displayed. Select File -> Options -> Trust Center -> Trust Center Settings -> E-mail Security and ensure that the option “Read all standard mail in plain text” is not enabled.
In rare instances, Outlook displays the message “The connected image could not be displayed.” It is possible to relocate, rename, or delete the file. Examine to ensure that the link points to the correct file and location” message rather than the attached/linked images.
To resolve this issue, first verify the proxy server settings in your Internet Explorer; if the proxy server settings in IE are incorrect, Outlook will not be able to download photos from the web. Confirm that the proxy server is disabled if you are not using a proxy to access the internet. This may be found in the Control Panel under Network & Internet, Internet Options, Connections, and LAN Settings.
Additionally, uncheck the option “Do not save encrypted files to disc” on the Advanced tab of the Internet Explorer settings and restart Outlook to see the changes.
Consider the following scenario: there is no red X icon and an empty rectangle with the same dimensions as the first image in an email. In that instance, it is likely that the picture placeholders option in your Outlook is activated (this feature is beneficial if your Internet connection is slow or unstable).
If this functionality is enabled in Outlook 2016/2013/2010, you can test it by sending a replacement email (Ctrl+N). Then come to the meeting. Select File -> Options -> Mail -> Editor Options -> Advanced from the menu bar and validate that the selection was correct.
Within the Display email content section, the option “Show picture placeholders” is disabled, and the option “Show drawings and text boxes on screen” is enabled. Restart Outlook when you’ve finished making the adjustments.
If your Temporary Internet Files folder is damaged or overflowing, it is possible that Outlook will not display the images contained within the email. In this circumstance, it is simpler to reproduce the situation.
Log in to the computer using a special account that has administrator capabilities, and then locate and remove the matter user folder as follows: C:Users percent username percent AppDataLocalMicrosoftWindowsINetCache (in Windows 10) or C:Users percent username percent AppDataLocalMicrosoftWindowsTemporary Internet Files (in Windows 7) is the location of the temporary internet files (in Windows 7).
When you open an attachment in Outlook, it immediately saves all of the attachment files and photographs to a specific cache folder in your computer’s hard drive. Outlook, on the other hand, may show photographs improperly if the size of the directory containing the cache exceeds a specific restriction. During this situation, it is recommended that you clear the cache folder. The path to the cache folder is located approximately within the OutlookSecureTempFolder option of the registry, which is described below. You’ll find its value in one of the registry keys listed below (depending on the Office version you’re using):
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- Outlook 2010 is located in the HKEY CURRENT USERSoftware folder.
- Microsoft\Office\14.0\Outlook\Security\
- Outlook 2013 is located in the HKEY CURRENT USERSoftware folder.
- Microsoft\Office\15.0\Outlook\Security\
- The following registry entry is for Outlook 2016/2019: HKEY CURRENT
- USERSoftwareMicrosoftOffice16.0OutlookSecurity.
- It looks like this in my case: C:Users% username% AppDataLocalMicrosoft
- WindowsINetCacheContent.OutlookZDN24K12AppDataLocal%Microsoft
- WindowsINetCacheContent.OutlookZDN24K12 Open this folder and delete everything in it before relaunching Outlook.
Consider the following scenario: you’re using a proxy server with basic authentication (which is rarely used) to connect to the internet. In that instance, Outlook will be unable to open HTTP links to the images since they require authentication in order to be accessed. Bur Outlook does not display the request for a password to authenticate a user on the proxy server when the user is authenticated on the proxy server.
Create a REG DWORD option with the name AllowImageProxyAuth and the value 2 in the registry path HKEY CURRENT USERSoftwareMicrosoftOffice16.0Common. This setting causes Outlook to request you for your user credentials in order to authenticate against your proxy server (once during the Outlook session).
Additionally, if the BlockHTTPimages parameter is found within the registry key HKEY CURRENT USERSoftwareMicrosoftOfficex.0Common and is ready to be set to 1, a red X icon will appear instead of the photos. Remove this registry entry and restart Outlook to complete the process.